Support and Maintenance

Provides: Word-class support for your HP hardware and software – tailored to your individual needs and offering deeper protection than Third Party Maintainer (TPM) agreements.

Best For: Businesses that need high availability and comprehensive cover for their HP infrastructure and who may be exposing themselves to serious risk by using a TPM.

HP Support Services are designed to:

Protect you against the unauthorised use of grey-market or pre-used spare parts that could invalidate your warranty and jeopardize your performance.
Provide integrated hardware and software support – a comprehensive protection service that most TPMs are unable to deliver.
Offer remote diagnostics and proactive management: HP provides free intelligent monitoring software on all support contacts. Safeguard all your HP solutions: remember, only HP is equipped to maintain its Business Continuity Services and Storage products.
Give you the reassurance of using fully-trained and accredited engineers.
Escalate complex issues all the way to the original HP implementation team when required.
Reduce the time and effort of managing multiple warranty and service agreements in-house.

An HP Warranty Audit is a fast and low-disruption way to make certain your business is well-protected.

For more information, please call us on +44 (0) 1494 792002 or email us at consulting@richardsoneyres.co.uk

“Trust us to deliver the best services. HP do.”